By using CompliChef by Nicholas Richards (“we”, “us”), you agree to these Terms. If you represent a business, you confirm you are authorised to bind it.
1. Service & Account
You must provide accurate information and keep your login secure. You are responsible for activity under your account.
We may update the services from time to time (including new features or UI changes).
2. Subscriptions, Trials & Billing
Paid features require an active subscription. Prices and billing cycles are shown at checkout.
You authorise us or our payment processor (e.g. PayPal/Stripe) to charge recurring fees and applicable taxes.
Billing details: you agree to keep billing contact, address, and payment method up to date. We store invoice metadata and payment references (not full card numbers).
Failure to pay may lead to suspension or downgrade. We may attempt to re-collect past-due amounts.
3. Cancellation & Termination
You may cancel at any time; access continues until the end of the current paid period unless stated otherwise.
We may suspend/terminate for material breach, abuse, fraud, or legal/regulatory requirements.
On termination we may delete or anonymise content after reasonable retention required by law (see Privacy Policy).
4. Data & IP
You retain ownership of data you submit. You grant us a licence to host, process, and back it up to provide the service.
CompliChef software, documentation, and trademarks are our intellectual property.
5. Acceptable Use
No illegal, infringing, harmful, or deceptive activity. No security testing, scraping, or interfering with others’ use.
No falsification of compliance records or attempts to circumvent billing or referral systems.
6. Referral & Partner Programmes
Attribution: We use first-party cookies (e.g. cc_ref_code, cc_partner_code) and may log IP address, user-agent, landing URL and timestamps to attribute clicks/sign-ups and prevent fraud/self-referrals.
Owner Free-Time Rewards: Free time is earned when a referred account remains on a paid plan for 30+ consecutive days, then may be requested and applied to extend billing. Rewards may be withheld if abuse is suspected.
Partner Commissions: Commissions (where applicable) are tracked via partner codes/cookies and payable as described in partner materials. Ineligible sign-ups (self-referrals, duplicate, refunded/chargebacked, or cancelled inside the eligibility window) don’t qualify.
We may review, adjust, or reverse rewards/commissions for errors, fraud, or policy breaches.
7. Confidentiality & Data Protection
Each party will protect the other’s confidential information.
We will process personal data as described in our Privacy Policy and, where applicable, under a Data Processing Addendum (DPA) with sub-processors under appropriate safeguards.
8. Warranties & Disclaimers
The service is provided “as is” and “as available”. We do not warrant uninterrupted or error-free operation.
9. Liability
To the maximum extent permitted by law, we are not liable for indirect or consequential loss. Our aggregate liability for claims arising out of the service is limited to the fees paid by you to us in the 12 months preceding the claim.
10. Changes
We may update these Terms. If changes are material, we will notify you in-app or by email. Continued use after the effective date constitutes acceptance.
11. Governing Law
These Terms are governed by the laws of England and Wales. Courts of England and Wales have exclusive jurisdiction.